How can I cancel an order?

You’ll have the option to cancel your order directly from your confirmation email within 1 hour. Scroll down to find the “Changed Your Mind?” section. If it’s been longer than 60 minutes, email and we’ll help find an alternative solution.

I accidentally canceled my order, can I resume it?

If you’ve canceled your order on site and want to receive your order after all, the best way to do so is by placing a new order at checkout. Email if you have any questions — we’re here to help.

I canceled my order, but I’m not sure it went through. Can you confirm it has been canceled?

If you’ve canceled your order using the link in your order confirmation email, you’ll receive another email once the order has successfully been canceled. If you haven’t received a cancellation confirmation email, let us know at (and include your original order number) and we’ll take a look!

I don’t see the option to self-cancel! How can I cancel my order?

Please email as soon as possible (including your order number and cancel/change request) and we can help.

Contact us

If you have questions about this policy or need help, please contact us at

71-75, Shelton Street,
+44 7441 446068


304 S. Jones Blvd,
#8014, Las Vegas NV,
United States of America
+1 206-649-6584

Monday to Saturday: 9am to 6pm